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Personal Information: Name, phone number, email address, property address, and any other information you provide when booking an inspection or contacting us.
Payment Information: When you make a payment through our website, your payment details are processed securely by our third-party payment provider. We do not store your full payment card information.
Technical Data: IP address, browser type, device information, and other data automatically collected when you visit our website.
Communication Data: Information from SMS messages, emails, or chat conversations related to your inspection or inquiries.
Schedule, confirm, and manage your home inspection appointments.
Send you SMS messages for appointment confirmations, reminders, and updates (only if you have opted in).
Respond to your inquiries and provide customer support.
Improve our website and customer experience.
Comply with legal, regulatory, and security obligations.
Message frequency varies depending on your appointment activity.
Message and data rates may apply.
You can opt out at any time by replying “STOP” to any message you receive.
For help, reply “HELP” or contact us directly at (407) 575-6986.
We will never send promotional or marketing messages without your explicit consent.
Service providers who assist us in delivering our services (e.g., payment processors, scheduling platforms, or SMS providers such as Twilio).
Legal authorities, if required by law or to protect our legal rights.
Access, correct, or delete your personal data.
Withdraw consent for SMS communications at any time.
Request a copy of the data we hold about you.
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